10 days, no questions
For 10 days after you pay, you can have your money back for any reason at all. We will not ask why, we will not offer you a discount instead, and we will not make you talk to anybody.
It is the full amount you paid, returned to the same card or account. Not a credit, not a partial, and nothing is kept back for the weeks you already read.
How to ask
Email hello@yourteamiscooked.com from any address, and paste the link to your league’s rankings page. It is in your receipt, labelled Read it. That is the whole process. If you bought more than one league, send the link for the one you want back and keep the rest.
When the money lands
We send the refund the same day we read the email. Stripe returns it to your bank in 5 to 10 business days after that, which is their timing rather than ours and is the part neither of us controls.
After the 10 days
The no-questions window closes and the payment is final. There are two exceptions, and neither of them needs you to ask.
Two refunds you never have to ask for
- Somebody else already bought your league. Every manager in a league can reach checkout at the same moment. Only one payment can hold a league for a season, so if yours is the second one it is refunded in full automatically and you get an email explaining what happened. This one is not tied to the 10 days.
- We stop publishing your league before its season ends. If we shut down, or Sleeper closes the API we read, or we simply cannot rank your league any more, we refund the part of the season you did not get, without asking. If it happens before your first week, that is the whole amount.
A single week arriving late is not one of these. Sleeper goes down sometimes, and a late week still arrives.
What happens to the league page
A refunded league stops updating and the emails stop. The weeks already published stay where they are, because other managers in the league have that link too.
The league goes back on sale for that season, so anyone in it, including you, can buy it again later.
Before you call your bank
Email us first. A chargeback takes weeks and costs us a fee on top of the refund. There is no version of this where we argue with you about Cooked instead of just sending the money back.
Contact
Refunds, and everything else, go to hello@yourteamiscooked.com. The Terms cover what the payment buys in the first place.